Echelon gains ISO 9001: 2008 quality assurance accreditation
Following a process lasting almost two years Echelon has had its work processes accredited to the internationally recognised quality management system standard, ISO 9001: 2008. Echelon is one of the first organisations in the UK to achieve this version of ISO 9001, which updates and replaces the 2000 version.
Alistair Morrison commented: “We are delighted to achieve accreditation, gaining recognition for our commitment to quality and to continuous improvement. We are proud to join over 500,000 organisations across the globe that have established ISO 9001 as the preferred quality assurance standard. In working towards this award we have analysed and challenged avery aspect of Echelon’s operations, involving every employee and a number of clients. This has resulted in many improvements to both what we do and how we do it. I believe that we are now a much more efficient and agile organisation as a result of the quality journey we have taken. It has been a great experience in terms of teamwork and we were all happy and relieved when we received the good news. The award covers our full range of services and we look forward to delighting our clients even more in the future.”
“We are particularly pleased to have been given this accolade at our first attempt,” he added.
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The award was made through Lloyd’s Register Quality Assurance (LRQA), a world leader in assessing business processes and products against internationally recognised standards. LRQA emphasises that ISO 9001: 2008 focuses on processes and customer satisfaction rather than procedures and so is equally applicable to service providers, such as Echelon, as well as manufacturers.
Echelon, Angles House, 210 Sheen Lane, London SW14 8LB; 020 8274 9965