Developing a continuous improvement culture
Customising problem solving tools to support a mobile phone company’s quality improvement culture
-
Business Challenge
A mobile phone company wished to fully embed their quality improvement culture and provide ongoing reinforcement and support for their implementation of the six sigma methodology. The goal was to provide departmental managers with on-line access to a range of continuous improvement tools which they could download for use in improvement projects and use in management or brown bag meeting for knowledge and skills development.
-
Echelon’s Solution
Echelon customised a kitbag of continuous improvement tools from theirwww.learningmatters.com resource, re-authoring it in the mobile phone company’s cultural language and publishing it on their intranet.
-
Key Benefits
-
Consistency of approach across the organisation.
-
A bespoke kitbag of continuous improvement tools.
-
Instant access to solutions at time of need.
Click here to view full case study
Echelon, Angles House, 210 Sheen Lane, London SW14 8LB; 020 8274 9965